FAQs

How Can I Check the Status of My Order?

Once you place your order with Japonkini™, you will receive a confirmation email. When your order is shipped, a tracking number will be sent to your email, which you can use on our website to monitor the status of your delivery. For any additional assistance, feel free to reach out to us directly at japonkini.center@gmail.com.

How Long Does Shipping Take?

Please allow up to 72 hours for your order to process and be dispatched. Our fulfillment centers are strategically located worldwide. For domestic orders in the United States, expect delivery within 1-3 weeks. International orders may take up to 2-3 weeks for delivery.

Our commitment to offering competitive prices means we maintain direct relationships with suppliers to ship items directly to you. While this helps keep prices lower, it may result in slightly longer shipping times. Rest assured, we strive to expedite your order as efficiently as possible.

Do You Ship Internationally?

Absolutely! Japonkini™ ships to most major countries across the globe.

How Can I Track My Order?

Once your order is shipped and the tracking number is sent to your email, visit our website and click on the "Track My Order" page. There, you can receive live updates on the status and location of your order.

Can I Cancel My Order After I've Already Paid?

Once your product has been shipped, cancellation is not possible. However, if you wish to return your order upon receiving it, please refer to our full refund policy for detailed instructions.

How Can I Contact You?

For any inquiries or assistance, feel free to send us an email at japonkini.center@gmail.com. We strive to respond as promptly as possible. Thank you for choosing Japonkini™!